Tuesday, December 28, 2010

Get your VoIP equipment

Get your VoIP equipment

as we mention before what do you need to start using voip?as we said in last post voip is more spicy and less expensive so here what u need to get start using voip .

The equipment you need for VoIP can be very cheap or quite expensive depending on your needs. If you go for PC-to-PC communication, the only thing you will need as equipment besides your computer will be a hearing and speaking device - a headset or microphone and speakers


The equipment you need for VoIP on you mobile :
Some softphone applications do allow you to make and receive calls.
phone adapter.
a phone set.
Many hardware-based VoIP services provided for free hardware (an ATA) for free for the duration of the service. This helps you not only in saving money, but also on compatibility with the servie used and on allowing you the possibility of trying a service without investing.

Sunday, December 26, 2010

what do you need to start using voip ?

what do you need to start using voip?as we said in last post voip is more spicy and less expensive so here what u need to get start using voip .

Have a good Internet connection
Choose the type of VoIP service
Choose a VoIP service provider
Get your VoIP equipment
Get a phone number
Set up your VoIP
A word on voice quality


and will explan each point

Have a good Internet connection.

The first thing you will need is a good Internet connection, with adequate bandwidth
cause your voice will be transmitted over IP.

Choose the type of VoIP service.

what type voip you will need choosing the right type of voip is important
according to your activities, life patterns, habits and budget to make optimal use of the technology, for greater benefits and lower costs.

Choose A VoIP service
we will list you the best voip service available in another post

next post we will explan:
Get your VoIP equipment
Get a phone number
Set up your VoIP

Thursday, December 23, 2010

Introduction to VoIP

voip definition:

what voip mean?
it is mean Voice over IP
allows you to make free or very cheap phone calls
It is also called VoIP and Internet Telephony .

what is difference between telephony and voip?
voip is more spice and have more application and very cheap .

VoIP Services, Software and Solutions
you need to use software applications for communication
There are many types of VoIP service providers and programmes i will explan all of them in more posts.

Getting Started With VoIP
What You Need
Getting Started With VoIP ,Once you are aware of the benefits VoIP can bring to your communication experience, you are very likely to decide to get started with VoIP, or at least give it a try.

in next posts we will explan more basic definition and what do you need to start using voip .

Tuesday, December 21, 2010

tmcnet - Encrypted VoIP over VPN Secures IP-Based Phone Systems

Voice over Internet Protocol (VoIP) systems are becoming exceedingly popular as they offer a host of benefits, including reliability, flexibility and substantial cost savings compared to traditional phone service.

Enterprises that deal with highly confidential information worry that transporting voice and data over an unencrypted public network can compromise the secure nature of their business.

Fortunately, VoIP-over-VPN can compensate for what standard VoIP fails to provide.

VoIP gateways with VoIP-over-VPN provide enterprises and carriers with a straightforward, reliable and highly secure way to transmit voice through an IP connection, while at the same time achieving the cost savings and flexibility associated with traditional VoIP.

Voice-over-IP and Virtual-Private-Network technologies are able to offer highly secure encryption by converting the voice into data packets, routing them securely through a VPN tunnel and then converting the digital voice back into an analog signal on the other end.

Patton (News – Alert) Electronics manufactures Smart Node VoIP-over-VPN technologies that feature IPSec 256-bit encryption for voice and data, DES/3DES & AES strong encryption keys and Internet Key Exchange (IKE) for automatic, dynamic keying. These systems protect all inter-office voice and data communications that are transmitted over the Web.

"By encrypting both voice and data, VoIP-over-VPN technology unlocks the cost-savings of Voice-over-IP for security-conscious enterprises," reads the white paper.

"By building voice encryption with IPsec and Internet Key Exchange (IKE) into Smart Node™ VoIP gateway routers, Patton makes cost-saving voice-and-data convergences viable options for enterprises that handle even the most highly sensitive information."

Monday, December 13, 2010

VoIP calls better Solutions Small Office or event Home

Voice over IP (VoIP) uses a broadband Internet connection to transmit phone communications. VoIP-connected users can call other VoIP users or those still hooked to traditional phone lines with no real discernible difference among the quality of audio or transmission compared to using a conventional phone.
In many cases, home phone clients simply use their primary phones hooked to a modem that makes them compatible with the IP connection. Many modems can plug into one phone jack and exactly hijack a home's internal phone wiring, making each phone in the home free for use with VoIP.

Generous businesses are more likely to control their own custom-built VoIP infrastructures for unified communications. Hosted VoIP services are existing for small to medium companies that don't want their own PBX. While not as fully customizable as an in-house hosted system, hosted business VoIP does offer many helpful features and the monthly fees are still often lesser than standard phone service.

Sunday, December 12, 2010

Why call centers use Voip ?

First of all what is VOIP ? Voice over Internet Protocol (VoIP) technology is the future of telephone and, more correctly, marketing communication. Customer relationship management (CRM), and data collection, a VoIP call center optimizes response effectiveness, marketing strategy, and, in a number of cases inner company functions. Essentially, a VoIP call center centralizes telemarketing, ordering and client service functions for Varying manufacturing and service companies.

VoIP is the breakdown of telephone voice data into digitized packets. The packets are then segmented, compartmentalized, and transmitted, in bits and bytes, via a packet switching network, to a designated Internet Protocol (IP) address. The receiver of the message will be any more computer that collects and reassembles the data at the receiving end of the transmission and presents a voice on the receiving telephone. A VoIP system, therefore, all but eliminates the need for a Local Area Network (LAN) connection -- a phone line.

Call Centre Solutions - benefits and advantages

Call Centre Solutions - benefits and advantages
Call centers have been around for years. Without them, businesses huge and small would probably not function as efficiently as they do. Having a call center saves time, improves customer service relations, and increases overall productivity.

Call center solutions vary widely in function, volume and location. Depending on the size of your business and your company's needs, call management systems can be set up in-house, or can be outsourced. Both have their set of advantages and drawbacks.

Companies with a high volume of customer service orders, information demands and technical assistance requirements, often choose an inbound make contact with center. Having an in-house system allows them to:

• Offer detailed customer support 24/7
• decrease the need for skilled manpower
• upgrade their market penetration
• Speed up the rotate time for new product/service launches
• Give teams a fortuitous to work at once
• Decrease response time
• deal with, train and supervise their customer service representatives themselves, increasing production.


Having an in-house call center can also expand your revenue, especially if your business deals with limited industries, such as real estate. A customer service representative located in India will lack some of the contextual information a local agent can provide (or quickly look up).

Saturday, December 11, 2010

Discover a number of valuable VOIP Tips In Improving Voice Quality

Discover a number of valuable VOIP Tips In Improving Voice Quality
Before we talk about VOIP tips in improving voice quality let us see what VOIP actually is. VOIP is Voice over Internet Protocol. It has changed the way people communicate, professionally and socially. Users world over have subscribed for the free services that are offered by firms like Vonage and Skype as they provide solutions that cost low for communication over long distances. People are now able to keep in touch with loved ones for free no matter where in the world they are with the help of devices that run on the internet. Businesses are benefited greatly by using the technology of VOIP as they can keep the costs of overhead to a minimum and also maintain a functional and reliable service at the same time.

Many CEOs have specially redesigned the operational strategies of their companies to include VOIP systems. This in turn has helped in reducing excess personnel, office space and of course the overheads mentioned earlier. But the implementation of VOIP has not always been successful due to unclear transmission and dropped calls resulting in headaches for businesses and private consumers alike. One of the VOIP tips in improving voice quality is that when the system of VOIP starts showing trouble with quality, do not make the mistake of tampering with the equipment or altering the settings without having any plan. The cause of voice quality problems could be many sources. That includes the ISP. VOIP systems carry digitized speech in call protocol packets. If these packets are to pass in the Internet from one point to the other, they will have to pass a series of hops or routers that are like gateways. Every router has a limit to the amount of data that it can allow to pass. This is called throughput. This throughput is determined by the CPU of the system, any errors and physical bandwidth.

VoIP Call Center Solutions and benefits


VoIP Call Center Solutions and benefits
In latest years, companies have realized the worth of call centers, as they have the possible of effectively expanding a business. Call centers allow businesses to run on a 24/7 basis and provide customer service to Customer wherever they might be in the earth. However, setting up a call center involves high spot costs that generally small businesses cannot afford. Fortunately, there are a number of options borne out of developments in skill that businesses can point out that enable them to set up a call center with no having to incur massive costs. One of these includes using a latest innovation in communications technology -- Voice over Internet Protocol or VoIP -- aimed to render long distance calls obsolete. This technology bypasses traditional telephone company infrastructure to provide phone services over a broadband Internet connection.

Apart from the benefit of being a more expedient and affordable option for communications, as different to having multiple phone lines installed, there are also a number of profit that VoIP provides its users, specifically for businesses. You can set up a business presence in various locations through the set of connections that VoIP provides that allows a issue to set up a number of toll at no cost lines that their customers can access.